PC Chandra Jewellers is one of the highly trusted jewellery brands in India. The company has been famous for its quality and purity since 1939. Recently, the company has announced several vacancies, specially for its Kakdwip showroom. If you are looking for a job in West Bengal, this vacancy at PC Chandra Jewellers can be a golden opportunity for you. In this article, I will explain the eligibility criteria, apply process and other requirements for these current vacancies. So, read the complete article carefully to understand the whole process.
Current Openings: Sales Executive, Trainee - Counter Sales, Customer Care, Cash & Billing Executive.
1. Job Responsibilities
Different job posts have different responsibilities. Below, I have mentioned the responsibilities of all the posts. Read them carefully.
• Sales Executive: As a Sales Executive, your main focus will be to increase sales and achieve the assigned sales target. You will also need to provide excellent customer service and properly maintain the product display in the showroom. (Also check out similar vacancies for Sales Executive at Kalyan Jewellers.)
• Trainee - Counter Sales: If you apply for this post, you will not be expected to work as a main staff member from the beginning. Instead, you will have to assist your seniors and help them with their work. You will get the chance to learn many things, so you need to focus on learning and target-oriented work.
• Customer Care: In this role, your main responsibility will be to handle customer queries in a polite and professional way so that the customer has a good shopping experience. Apart from this, you may also have to handle some other small responsibilities as per the requirement.
• Cash & Billing Executive: Your main responsibility will be to smoothly handle everything from regular showroom sales to high-value transactions, maintain proper numerical accuracy, and manage cash and billing work.
2. Eligibility Criteria
For the current vacancies, check the eligibility criteria given below carefully.
| Role | Education & Experience |
|---|---|
| Sales Executive | Qualification: Graduation from a recognised University Experience: 2-5 years in lifestyle retail, preferably in the jewellery sector. Gender: Male & Female |
| Trainee-Counter Sales | Qualification: Graduation from a recognised University. College pass-out students who are passionate and have a dream to pursue their career in the Retail Jewellery Industry must apply for this position. Gender: Male & Female |
| Cash & Billing Executive | Qualification: Graduation in Commerce Experience: Minimum 4 years of experience in Retail Cash Management/Billing. Gender: Male & Female |
| Customer Care | Qualification: Graduation from a recognised University Experience: 1-2 years of experience in similar role. Gender: Male & Female |
| Estimated Salary | Rs 12500 to 25000 |
3. Required Skills
Candidates applying for these posts should have some specific and important skills. Check all the details below:
• Problem Solving: If there is any problem with a customer or co-worker, you should know how to handle and solve it.
• Communication Skills: Strong communication skills are useful for multiple posts. Especially if you are working in sales, you should have good communication skills so that you can present things to customers in a smart and clear way.
• Computer Skills: Basic and advanced computer skills can be a plus point.
• Attention to Detail: You should be able to understand things carefully while working and pay attention to even small details.
• Accuracy: This is very important for cash handling and billing. Accuracy matters a lot when you are handling cash.
• Cash Handling: During billing, especially while dealing with high-value transactions, you should be comfortable handling large amounts of cash.
• Adaptability: You should be able to adapt to company policies and follow them properly, and you should also be comfortable working in a fast-paced environment.
Note: Other skills may be required as per company rules.
4. Selection & Application Process:
• For the current vacancies, candidates can apply through LinkedIn. Click on the apply link given below.
• After that, you will see the company's official post on the link, where the contact details will be available. You can either call them or attach your resume to the given email ID and apply.
• While applying, make sure you share a resume according to the post you are applying for. Also, mention the name of the post in the subject line.
• Shortlisted candidates will have to attend an HR interview. After successfully clearing the interview, the joining process will start according to the company's rules.
5. Benefits at P.C Chandra Jewellers
At PC Chandra Jewellers, you may get benefits such as job security, employee discounts, leave policies, etc. Candidates may receive additional benefits as per company policy.
6. Required Documents
To successfully apply for a job at PC Chandra Jewellers, candidates should have some important documents, such as:
• Updated Resume: Make sure your resume is completely updated and highlights your required skills and education/experience.
• Aadhar Card: You should have a valid Aadhar card.
• PAN Card: You should have a valid PAN card.
• Education Proof: 10th, 12th and graduation marksheets and certificates.
• Experience Letter: Mandatory for some specific roles.
• Bank account details as per requirements.
• Passport size photographs: 4-6 copies.
• Others as per recruitment requirements.
Job Location: Kakdwip Showroom, West Bengal.
7. Fees and Charges
PC Chandra Jewellers follows a merit-based selection process, so candidates do not need to worry about paying any money during the recruitment process. Candidates are not required to pay any money to PC Chandra Jewellers during this recruitment. So, candidates are advised not to give even Rs 1 to anyone and stay alert against any kind of fraud.
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8. Interview Q&A
Q1. Why do you want to work in the jewellery retail sector?
Ans: Jewellery products are mostly high-value products, and customer trust and a good relationship matter a lot in this sector. I have a habit of interacting with new people, and I really enjoy it. PC Chandra Jewellers stands for trust and purity, so I would like to use my strong communication skills to provide a premium customer experience.
Q2. If a customer is taking too much time to make a decision, how will you handle them?
Ans: First, I will give priority to their occasion, budget and needs. I will always remain patient and polite and suggest the best products according to their requirements. My main goal will be to make the customer feel comfortable.
Q3. If a product has a defect and the customer becomes very angry, how will you handle the situation?
Ans: First, I will listen to the customer's complete concern and will not interrupt them. I will properly check the product that has the defect. If there is any problem with the product, I will apologise to the customer on behalf of the whole team and assure them that we will get it resolved as per the policy. After that, I will immediately report the matter to my senior manager.
Q4. What is the current price of gold, silver and diamond in Kolkata?
Ans: Look, if you don't know the current price, giving an exact figure can be a mistake. So, first check whatever price is currently available in the market. While answering, you can give a figure that is close to the actual price and say, "It is currently around this price." Do not give fake information or lie, otherwise it can have a bad impact on your experience and credibility.
Q5. If a customer likes a design but has a low budget, what would you suggest?
Ans: Here, I will properly use my experience and tell the customer, "No problem. I can show you a great product with the same design and similar look but with slightly lower weight and a lower price, which will be affordable for you." Apart from that, if the customer wants only that particular product, I will try to tell them about the current EMI option or any ongoing scheme, if available. I believe that if I suggest a good alternative, the customer will not feel disappointed.
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9. Success Tips
| Do's (What to do) | Don'ts (What not to do) |
|---|---|
| Before going for the interview, read about the history of PC Chandra Jewellers, its popular collections and its schemes. | If you are applying for Trainee - Counter Sales, do not show unnecessary fake experience. Otherwise, you may fail during cross-verification and it can create problems with your hiring. |
| Jewellery is a premium sector, so before going to the interview, always look neat and clean and polish your shoes properly. If you are a female candidate, tie your hair properly and make sure your clothes are properly set. | Experienced candidates should never say anything negative about their previous job that may make the HR or interviewer feel uncomfortable. Speaking badly about a company can look very unprofessional. |
| Always stay confident during the interview. As soon as you enter the room, greet the interviewer as if they are your customer, and maintain a smile throughout the interview. | Some calculations are very important in cash and sales, such as percentages, gram to milligram conversions, etc. If you don't know the correct information, don't lie. Politely show that you are willing to learn. |
| Do some market research and read about the basic definitions of 24-karat gold, 22-karat gold and basic information about diamonds. | If the interviewer asks you a question by acting like an angry customer, answer very politely. Do not argue or unnecessarily disagree with them. |
10. Resume & My Pro Tip:
• While preparing your resume, first write a strong two-line overview according to the specific role. For example, mention your intention behind applying for that particular post.
• Write the required skills according to the specific role. For example, strong communication skills for sales, cash handling and management skills for a billing executive, and query-handling skills for customer care.
• Before going for the interview, if possible, visit a PC Chandra Jewellers showroom in Kolkata. Talk to the existing staff or sales executive there like a customer and ask about gold prices, diamond prices and schemes. So, if any question comes up about these things during the interview, you will be able to answer it more easily.
11. Frequently Asked Questions (FAQs)
Can freshers apply for this recruitment?
Where is the job location?
Do I have to pay any application fee?
What is the minimum qualification?
Which languages are required for these jobs?
Can freshers apply for the customer care job?
📌 Must Read For Freshers:
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